Privacy Policy
This Privacy Policy explains how Sri Ramakrishna Homes (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of guests who book and stay with us. By using our services or website (sriramakrishnahomes.com), you agree to the terms outlined in this policy.
1. Information We Collect
- Personal Details: Name, phone number, email address, ID proof (such as Aadhar, Passport), and address collected during booking or check-in.
- Booking Information: Stay duration, house type, occupancy details, payment information.
- Visa and Passport Details: For foreign nationals, we collect passport information and visa details as required by Indian law.
- Device & Usage Information: When you visit our website, basic browser/device information may be collected for security and analytics.
2. How We Use Your Information
- To process your booking and manage your stay.
- To comply with legal requirements, including visa status reporting to FRRO Bangalore.
- To communicate with you about your booking or respond to your enquiries.
- To improve our services and website experience.
3. Sharing of Information
- We do not sell, trade, or rent your personal information to third parties.
- Your data may be shared with government authorities (e.g., FRRO or law enforcement) as required by law.
- Payment information is securely processed via trusted third-party payment gateway providers and is not stored by us.
4. Data Security
We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or disclosure. Guests are also advised to use provided safety lockers and keep their rooms secured at all times. The management is not responsible for loss of valuables left unattended in the rooms or premises.
5. Guest Conduct and Compliance
Guests are expected to abide by all applicable legal requirements and house rules during their stay. Sri Ramakrishna Homes holds no responsibility for any legal issues or police cases arising out of guest conduct. We reserve the right to share guest data with authorities in case of legal investigation.
6. Use of CCTV
CCTV surveillance may be used in common areas for safety and security purposes. These recordings are not used for marketing and are only accessed when required.
7. Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance the user experience and for analytics. You may choose to disable cookies via your browser settings.
8. Data Retention
We retain guest information only as long as necessary to fulfill booking, legal, and regulatory requirements. After the retention period, data is securely deleted or anonymised.
9. Access and Control Over Your Data
Guests may request access to their personal information, or request corrections or deletion, subject to applicable law and our legal obligations.
10. Children’s Privacy
Our services are not intended for children under the age of 18 without supervision. We do not knowingly collect personal data from minors.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The latest version will be posted on our website with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Sri Ramakrishna Sannidhi Homes
Email: sriramakrishnahomes@gmail.com
Phone: +91 7899737460
